In a sector where production continuity and batch compliance are essential, the rapid resolution of technical anomalies is paramount. Our pharmaceutical troubleshooting service helps stabilize your processes and ensure strict compliance with your quality standards.
Your needs: troubleshooting your pharmaceutical products or analytical methods
What is troubleshooting in the pharmaceutical industry?
Troubleshooting is a process put in place to diagnose a problem encountered during production or when setting up a method.
During the manufacture of a medicine, it is possible for it to undergo unwanted changes (degradation, contamination, leaching, etc.) that may affect its initial composition. This troubleshooting can also take place during method development or method validation.
FILAB adapts to your needs
The FILAB laboratory offers troubleshooting services to address issues such as:
Troubleshooting to characterize an unknown substance
Troubleshooting can, for example, be used to identify and characterize an unknown substance in your medicine, and determine its origin.
The presence of an unknown substance may therefore lead to the medicine being non-compliant or affect its properties.
Characterizing an unknown substance in a medicine requires specific analytical techniques and the expertise and know-how of a laboratory specialized in troubleshooting.
FILAB provides specific techniques aimed at identifying the source of an impurity
Our analytical techniques
Our approach
Why choose FILAB?
FILAB offers pharmaceutical manufacturers technical expertise with state-of-the-art analytical equipment and high-level human expertise. With an extensive technical platform, the FILAB laboratory supports its clients in the pharmaceutical industry in identifying and characterizing unknown substances in their medicines.
To carry out troubleshooting with precision and reliability, FILAB offers tailor-made support for identifying unknown substances in your medicines using specific techniques such as:
Our FAQ
To get a quote, you can contact our teams via our contact form, by phone, or by email.
All you need to do is send us your requirements (material type, desired analysis, any applicable standard, urgency, sample quantity, etc.). We will then send you a tailored technical and pricing proposal within 24-48 hours.
Lead times vary depending on the nature of the analysis and the complexity of the expert assessment project.
However, FILAB is committed to providing fast turnaround times adapted to your constraints and industrial urgencies.
Troubleshooting helps maintain supply chain continuity and ensure patient safety. By quickly identifying the root cause of a deviation, laboratories avoid losing critical batches and ensure that every unit produced complies with the specifications of the marketing authorization (MA).
Stability troubleshooting involves identifying degradation factors (hydrolysis, oxidation, photolysis). The solution often lies in adjusting the buffer system (pH), adding antioxidants, or choosing excipients with lower residual water content to protect the active molecule.